Privacy Policy
Last updated: June 2026
1. Who we are
Abide Media Group Pty Ltd (ABN 95 696 579 683) ("we", "us", "our") is an Australian software studio. We operate our own product, Shiftbreeze, design and build websites and apps for clients, and run this website at abidemediagroup.com.au. This policy explains how we collect, use and protect your personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information we collect
We may collect the following when you contact us, submit a project brief, or use our products:
- Name and email address
- Business name and the project details you choose to share in our forms
- ABN and billing details, where relevant
- Anonymised usage data from our products
- Device and browser information for support and security
We don't collect sensitive information unless you choose to provide it and it is necessary for our services.
3. How we use your information
We use your information to:
- Respond to enquiries, briefs and support requests
- Provide, maintain and improve our products and services
- Send occasional updates you can opt out of at any time
- Meet our legal obligations
We don't sell, rent or trade your personal information.
4. How our forms and email work
When you submit a form on this site, the details are emailed to us (via Resend) and may be stored securely so we can manage and respond to your enquiry. We use this information only to reply to you and to deliver the services you have asked about.
5. Third-party services
We rely on trusted providers including Resend (email delivery), Supabase (database hosting), Stripe (payments) and Vercel (website hosting). Each handles data under its own privacy policy and applicable laws.
6. Data storage and security
Your data is stored on servers in Australia and the United States via our infrastructure providers. We take reasonable steps to protect it from misuse, loss and unauthorised access.
7. Your rights
You can access, correct, or request deletion of your personal information at any time. Email hello@abidemediagroup.com.auand we'll respond within 30 days.
8. Cookies
This website doesn't use tracking or advertising cookies. Our products may use essential session cookies needed for sign-in, never for cross-site tracking.
9. Changes to this policy
We may update this policy from time to time. The current version will always be on this page, with its "last updated" date.
10. Contact
For any privacy question, email hello@abidemediagroup.com.au.