Legal

Privacy Policy

Last updated: April 2025

1. Who we are

Abide Media Group Pty Ltd (ABN 95 696 579 683) ("we", "us", "our") is an Australian software company. We operate Rundeck (rundeck.com.au) and CreatorLink, as well as this website at abidemediagroup.com.au. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information we collect

We may collect the following information when you contact us or use our products:

  • Name and email address (when you contact us or sign up)
  • Business name and ABN (for billing purposes)
  • Usage data from our products (anonymised analytics)
  • Device and browser information for technical support

We do not collect sensitive information unless you explicitly provide it and it is necessary for our services.

3. How we use your information

We use your information to:

  • Provide and improve our products and services
  • Respond to enquiries and support requests
  • Send product updates (you can unsubscribe at any time)
  • Meet our legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Third-party services

Our products use third-party services including Supabase (database hosting), Stripe (payments), Resend (email), and Vercel (hosting). These services have their own privacy policies and handle data in accordance with applicable laws.

5. Data storage and security

Your data is stored on servers located in Australia and the United States (via our infrastructure providers). We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

6. Your rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@abidemediagroup.com.au. We will respond within 30 days.

7. Cookies

This website does not use tracking cookies. Our products may use session cookies necessary for authentication — these are not used for advertising or cross-site tracking.

8. Contact

For privacy-related queries, contact us at hello@abidemediagroup.com.au.